With the “service centered” approach becoming dominant these days, system management tools are no more just “problem solving tools” for the specialists, but they have rather become powerful solutions to enable the Business Side to monitor their own products, and to keep track of their technical status.
INFRASEC’s philosophy in this area can be defined as “Empowered Operations”. Empowered Operations concept aims to transfer the utilization of system management tools to a well-trained and efficient Operations Team instead of making it the daily job of system specialists which are an expensive and valuable resource. This approach adds considerable value to IT, not only by the saving it creates, but also by maximizing the utilization of these powerful and sophisticated tools.
In this context, INFRASEC provides solutions in the areas below, either as consultancy, or as product-based project management: